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Hi,
I need some help with my drivers. Since updating to 8.1 Pro, I've had some errors listed in the Device Manager section. I first noticed there was a problem when exploring the Devices and Printers section. My computer had an exclamation mark on it. I checked the details and it had two Base System Devices listed under 'Other devices' in the Device Manager. I tried right-clicking and updating drivers, but Windows couldn't find anything.
I done some research online, and its turns out it's more than likely a card reader of some sort or possibly missing Bluetooth/wireless software. These seem to be the normal culprits. I'm having trouble identifying exactly what they are though.
I downloaded some driver scanning software. It said I was out of date on 12 components. Windows has me listed as up to date however. I know software such a these are disregarded most of the time for this very reason; they often give outdated or incompatible driver suggestions. i thought it could provide info on the suspects though. no real luck though.
Next I tried accessing the device properties details, which has the the Hardware IDs. This is what's listed:
1.) PCIVEN_1180&DEV_0592&SUBSYS_18771043&REV_12
&
2.) PCIVEN_1180&DEV_0843&SUBSYS_18771043&REV_12
Using this website - www.pcidatabase.com - to decode the info, this is what I got:
Vendor ID: Ricoh (for both)
Device ID: Ricoh R5C833 R5C8xx Memory Stick Controller (both)
Ricoh PCIe Memory Stick Host Controller
Ricoh SD/Host Controller
The download links don't seem to work for me however.
Next I tried to go to my laptop manufacturers site. It's an Asus M51va/M51v. It originally came installed with Vista 32 bit. It's since been upgraded to Windows 8.1 64 bit. Clean install to 8 Pro when it was released, then 8.1. On their support page -http://tiny.cc/jko84w - there are numerous options. What should I download? What confused me too, is that an OS has to be selected, but there's no option for Windows 64 bit 8 or even 7 - is that a problem? Can anyone help me out?
Sorry to have rambled. I'd appreciate any help. For all I know I'm on the wrong path totally. Can anyone provide further instruction or link the correct file?
James

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Manufacturer:ASUS
Hardware Type:Laptop
Model:M51
Series:M51Va

Compatibility:Windows XP, Vista, 7, 8, 10
Downloads:82,525,517
Download Size:3.4 MB
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This page contains information about installing the latest ASUS M51 M51Va driver downloads using the ASUS Driver Update Tool.

Asus free driver updates

ASUS M51 M51Va drivers are tiny programs that enable your Laptop hardware to communicate with your operating system software. Maintaining updated ASUS M51 M51Va software prevents crashes and maximizes hardware and system performance. Using outdated or corrupt ASUS M51 M51Va drivers can cause system errors, crashes, and cause your computer or hardware to fail. Furthermore, installing the wrong ASUS drivers can make these problems even worse.

Recommendation: If you are inexperienced with updating ASUS device drivers manually, we highly recommend downloading the ASUS M51 M51Va Driver Utility. This tool will download and update the correct ASUS M51 M51Va driver versions automatically, protecting you against installing the wrong M51 M51Va drivers.

Asus Drivers For Windows 8.1