Omgarchive

Product category: Workgroup Product(s): InfoPrint Color 1764, InfoPrint Color 1754 Express, InfoPrint Color 1764 MFP, InfoPrint Color 1767 Operating system(s): Macintosh Version: none DocNumber: P4000597 Publish date: 2008-07-08 Abstract: These installation packages contains various Mac Print Drivers and documentation for InfoPrint Color 1754, InfoPrint Color 1764 and InfoPrint Color.

Troubleshooting

Problem

This document contains a list of recommended values for the Remote Printer Queue (RMTPRTQ) parameter when using a Remote Output Queue (RMTOUTQ) or the Send TCP/IP Spooled File (SNDTCPSPLF) command to print using the TCP/IP LPR/LPD.

Resolving The Problem

Download Brother Driver For Mac

How to use this document to determine which RMTPRTQ value you should use

This video shows how to use this document to determine the recommended Remote printer queue (RMTPRTQ) value for your print server.

• Information Concerning Axis Print Servers

  ]There is a known issue with Axis print servers not properly closing an LPR/LPD connection after printing a spooled file from a System i system which could result in spooled files staying in SND (Sending) status and printing repeatedly. This issue has been addressed by the latest firmware for Axis print servers. If experiencing this issue, download the latest firmware from the following Web site, and verify that this resolves the problem:www.axis.com/techsup/firmware.php[

• Information Concerning WYSE and UNISYS 3000 Series Terminals

  ]Support for LPR/LPD printing has been added to WYSE Winterm and Unisys WInPath 3000 Series Terminals through a firmware upgrade. The terminal's firmware must be at level 348_4 or higher to configure LPD on the terminal and LPD must be configured before a Remote Output Queue (RMTOUTQ) will be able to send OS/400 or i5/OS spooled files to a printer attached to a 3000 Series terminal. Contact either WYSE or Unisys for assistance with checking the firmware level or getting a firmware upgrade.Once the 3000 Series Terminal is at the proper firmware level, the following steps can be taken to configure LPD on the terminal:

  1.	Press F2 to invoke the Terminal Properties dialog box.
  2.	Click on the Devices tab.
  3.	Click on the LPD icon in the icon container. This will bring up the LPD Config dialog box.
  4.	Check the Enable Printer box to enable a printer connected to the terminal.
  5.	Type the Printer Name (the default is 'Noname').
  6.	Leave the Port set to 515.Note: This is the standard port for LPR/LPD and the only one that will work with an IBM® iSeries™ family of servers RMTOUTQ.
  7.	Leave the Send Form Feed box unchecked.
  8.	Click on the OK button.

  Note: This is provided as a convenience and is derived from the WYSE Winterm 3000 Series Windows-based Terminal Administrators Guide. This document is available on the WYSE Web site at www.wyse.com. For further assistance with configuring LPD on the terminal, contact WYSE or Unisys.Once LPD has been configured on the terminal and a printer name has been assigned, set the Remote Print Queue (RMTPRTQ) value in the RMTOUTQ. The print queue name is case-sensitive, and the RMTPRTQ value must match it. If using lowercase letters, use single quotation marks (') when specifying the RMTPRTQ value.[

Canon Printer Driver For Mac

• Information Concerning Windows NT, Windows 2000, Windows 2003 Server and Windows XP Professional

  ]When configuring a Remote Output Queue (RMTOUTQ) to a PC running Microsoft Windows NT, Windows 2000, Windows 2003 Server, or Windows XP Professional, the following conditions must be met:

  1.	The printer must be configured within Windows.
  2.	The Windows print queue must be shared.
  3.	The Guest user must be enabled on the PC.
  4.	The TCP/IP Printing Service must be installed and started on the PC. It is also recommended that these be set up to start automatically rather than manually.Note: The TCP/IP Printing Service or Print Service for Unix is an optionally installed component of Windows, and therefore may have to be installed by going into the Windows Control Panel, double-clicking on Add/Remove Programs, clicking on Add/Remove Windows Components and installing the proper component. In Windows 2000, the TCP/IP Printing Service is installed by selecting the Other Network File and Print Services component and the Print Services for Unix subcomponent.
  5.	The RMTOUTQ must be configured with the Remote system (RMTSYS) parameter set to the host name of the Windows NT Server or the Windows 2000 Server or with the RMTSYS parameter set to *INTNETADR and the Internet address (INTNETADR) parameter set to the TCP/IP address of the Windows NT Server or the Windows 2000 Server.
  6.	The RMTOUTQ must also be configured with the Remote printer queue (RMTPRTQ) parameter set to the share name of the printer on the Windows NT Server. This parameter is case-sensitive.

  Note: The Print Services for Unix component is not available with all versions of Windows. If this is unavailable, a third-party Line Printer Daemon (LPD) program must be installed and configured on the Windows PC. Once this is done, refer to the section on Information Concerning Using a Third-Party Line Printer Daemon (LPD) Program below.[

• Information Concerning Windows Server 2008, Windows Server 2008 R2, Windows Vista and Windows 7

  ]When configuring a Remote Output Queue (RMTOUTQ) to a PC running Microsoft Windows Server 2008, Windows Server 2008 R2, Windows Vista and Windows 7, the following conditions must be met:

  1.	The printer must be configured within Windows.
  2.	The Windows print queue must be shared.
  3.	The Guest user must be enabled on the PC.
  4.	The LPD protocol must be enabled within Windows.Note: This can be done by selecting the 'Programs and Features' pane within the Windows Control Panel, clicking on 'Turn Windows Features on or off', and then turning on the LPD Print Service.
  5.	The RMTOUTQ must be configured with the Remote system (RMTSYS) parameter set to the host name of the Windows NT Server or the Windows 2000 Server or with the RMTSYS parameter set to *INTNETADR and the Internet address (INTNETADR) parameter set to the TCP/IP address of the Windows NT Server or the Windows 2000 Server.
  6.	The RMTOUTQ must also be configured with the Remote printer queue (RMTPRTQ) parameter set to the share name of the printer on the Windows NT Server. This parameter is case-sensitive.

  Note: The Print Services for Unix component is not available with all versions of Windows. If this is unavailable, a third-party Line Printer Daemon (LPD) program must be installed and configured on the Windows PC. Once this is done, refer to the section on Information Concerning Using a Third-Party Line Printer Daemon (LPD) Program below.[

Hp Driver For Mac

• Information Concerning Using a Third-Party Line Printer Daemon (LPD) Program

  
  Window 95, Windows 98, and Windows ME (and certain versions of Windows 2000) do not contain a Line Printer Daemon (LPD) utility. In these cases, a third-party LPD program must be installed and configured on the PC. Once this is done, the following conditions must be met:
  

  1.	The printer must be configured in the third-party Line Printer Daemon (LPD) program and be assigned an LPD queue.
  2.	It is recommended that the third-party LPD program be set up to start automatically rather than manually.
  3.	The RMTOUTQ must be configured with the Remote system (RMTSYS) parameter set to the host name for the PC or with the RMTSYS parameter set to *INTNETADR and the Internet address (INTNETADR) parameter set to the TCP/IP address for the PC.
  4.	The RMTOUTQ must also be configured with the Remote printer queue (RMTPRTQ) parameter set to the name of the LPD queue configured in the third-party LPD program. This parameter is case-sensitive.

  </p>
  </div>
  </li>
  </ul>
  </div>]
  

  • Information Concerning Print Servers Designed for Twinax SCS Printers

    
    The Argecy ACC 6xe Coax/Twinax and I-O LAN RPC print servers are members of a special class of print servers designed to take twinax printers and attached them to a LAN or WAN. These printer servers take an ASCII data stream and convert them back to an EBCDIC or SCS for any twinax attached SCS printers. The I-O LAN RPC uses an Epson MFRTYPMDL setting, and the Argecy uses *WSCST with QWPDEFAULT.
    </p>
    </div>
    </li>
    </ul>
    </div>]
    

    • Information Concerning Panasonic WORKiO DP-C262 and DP-C322 Multiple Function Color Printers

      
      An updated firmware version may be needed on the Panasonic WORKiO DP-C262 and DP-C322 color printer models when printing from the iSeries system, particularly when using a Remote Output Queue (RMTOUTQ), a *LAN 3812 SNMP or IPP device description, or a PC5250 printer session. For more information, refer to the following Rochester Support Center knowledgebase document:
      N1015301: Updated Firmware Version for Panasonic WORKiO DP-C262 and DP-C322 Color Printer Models
      </p>
      </div>
      </li>
      </ul>
      </div>]
      

      • TCP/IP Ports Used by Line Printer Requester (LPR) in OS/400 or i5/OS

        ]OS/400 and i5/OS uses the Line Printer Requester (LPR) TCP-based protocol when using the Send TCP/IP Spooled File (SNDTCPSPLF or LPR) command or when a Remote Output Queue (RMTOUTQ) has been configured with the Connection type (CNNTYPE) parameter set to *IP.LPR on an iSeries family system always uses destination port 515 for sending TCP/IP frames to the remote device or remote system (for example, an IBM Infoprint 1140 printer or another iSeries family system) and uses a source port between 256 and 1024 for receiving TCP/IP frames from the remote device or remote system.According to the Internet Engineering Task Force (IETF) Web site, www.ietf.org/, RFC 1179 Line Printer Daemon Protocol, section 3.1 (Message formats) states that:LPR is a TCP-based protocol. The port on which a line printer daemon listens is 515. The source port must be in the range 721 to 731, inclusive. A line printer daemon responds to commands send to its port. All commands begin with a single octet code, which is a binary number which represents the requested function. The code is immediately followed by the ASCII name of the printer queue name on which the function is to be performed. If there are other operands to the command, they are separated from the printer queue name with white space (ASCII space, horizontal tab, vertical tab, and form feed). The end of the command is indicated with an ASCII line feed character.This indicates that OS/400 and i5/OS should limit its source ports to between 721 and 731 rather than using ports 256 through 1024. However, this would limit OS/400 to 11 Remote Output Queues (RMTOUTQs) actively running on the system at one time. The decision to use ports 256 through 1024 was based on a draft version of RFC 1179, dated 24 Sept. 1991. Section 3.1 (Message formats) in the draft version of RFC 1179 states that:LPR is a TCP-based protocol. The port on which a line printer daemon listens is 515. The source port must be less than 1024. A line printer daemon responds to commands sent to its port. The daemon may choose not to accept the connection for several reasons: - The source port isn't 'trusted' (in the BSD sense of being less than 1024). - The originating host isn't permitted to use the printing facilities provided by this host.In these cases, the daemon sends an error message and closes the connection. The draft version of RFC 1179 states that the source port must be less than 1024 rather than only between 721 and 731.Note that some Line Printer Daemon (LPD) programs, printers or print servers may follow a strict interpretation of the Final Version of RFC1179, and therefore may reject print data sent using the Line Printer Requester (LPR) protocol if the sending host system uses a source port other than ports 721-731, inclusive. If this is the case, the Remote Output Queue (RMTOUTQ) or Send TCP/IP Spooled File (SNDTCPSPLF or LPR) command may fail. Most LPD programs, printers and print servers follow the Draft Version of RFC1179 or simply do not care which source port is used to print through LPR/LPD, so this should only be a problem in rare cases.According to APAR SE12324, the iSeries family is looking to provide a parameter in a future release to specify the version of the RFC. The default action will be to use the draft version of RFC1179 (and therefore source ports 256-1024), but will allow the final version of RFC1179 (and therefore ports 721-731). For more information, refer to the following Rochester Support Center knowledgebase document and APAR:N1017003: TCP/IP Ports Used by Line Printer Requester (LPR) in OS/400 or i5/OS[

      Internal Use Only

      I5/OS (5761SS100)

      [{'Product':{'code':'SGYQGH','label':'IBM i'},'Business Unit':{'code':'BU009','label':'Systems - Server'},'Component':'Print','Platform':[{'code':'PF012','label':'IBM i'}],'Version':'Version Independent;7.3;7.2.0;7.2;7.1.0;7.1;6.1.1;6.1.0;6.1;7.3.0','Edition':'},{'Product':{'code':'SSC5L9','label':'IBM i 7.2'},'Business Unit':{'code':'BU009','label':'Systems - Server'},'Component':' ','Platform':[{'code':','label':'}],'Version':','Edition':'},{'Product':{'code':'SSC52E','label':'IBM i 7.1'},'Business Unit':{'code':'BU009','label':'Systems - Server'},'Component':' ','Platform':[{'code':','label':'}],'Version':','Edition':'},{'Product':{'code':'SSC3X7','label':'IBM i 6.1'},'Business Unit':{'code':'BU009','label':'Systems - Server'},'Component':' ','Platform':[{'code':','label':'}],'Version':','Edition':'},{'Product':{'code':'SSTS2D','label':'IBM i 7.3'},'Business Unit':{'code':'BU009','label':'Systems - Server'},'Component':' ','Platform':[{'code':','label':null}],'Version':','Edition':'}]

  Document Information